TRANSACTION
Notation Based on the Act on Specified Commercial Transactions
Seller HAL SPORTS PRODUCTION Co., Ltd.
Head of Operations Haruhide Jozumi
Address 4-14-2 Sotokanda, Chiyoda-ku, Tokyo 101-0021, Japan
Tokyo Times Tower 3201
Tokyo Times Tower 3201
Phone 03-5289-8560
Email info5@halsports.com
Additional fees Shipping: a flat rate of ¥880 (tax included) anywhere in Japan. Shipping is free for orders totaling ¥10,000 (tax included) or more per delivery address. Additional shipping fees apply to Hokkaido, Okinawa, and remote islands (see our Shipping Policy for details). Bank transfer fees when paying by bank transfer. Cash on delivery fees when paying by cash on delivery. When paying with Paidy (pay later), any fees charged by Paidy depending on how you pay (convenience store payment: up to ¥390 (tax included) per payment; bank transfer: bank transfer fee; direct debit: free).
Order validity period In principle, 5 days after we confirm your order (by automatic order confirmation email).
Defective products Initial defects that occur within 8 days of the delivery date will be handled by exchange or repair.
Quantity limits None in particular (some products have limits).
Delivery time We will deliver your order within 7 days of receiving it.
If delivery is delayed due to bad weather, carrier circumstances, or any other reason, we will notify you by email or other means.
If delivery is delayed due to bad weather, carrier circumstances, or any other reason, we will notify you by email or other means.
Payment methods Credit card (VISA / Mastercard / American Express / JCB) Shop Pay Paidy (pay later) — available only for orders delivered within Japan (a Japanese mobile phone number is required) Bank transfer Cash on delivery
Payment deadline Credit card / Shop Pay
Payment is completed when you place your order. Paidy (pay later)
Charges confirmed each month are closed at the end of the month, and an invoice is issued on the 1st of the following month and sent to you by email and SMS by the 5th. You can pay at a convenience store (in-store terminal), by bank transfer, or by direct debit. Convenience store payments and bank transfers are due by the 27th. Direct debits are withdrawn on the 27th (or the next business day if the 27th is a bank holiday).
You can also pay in 3, 6, or 12 installments (no installment fees for direct debit and bank transfer). Installment payments require identity verification and screening in the Paidy app. Bank transfer
Please transfer the payment to our designated account within 5 days of your order date. If payment is not received within 5 days, your order will be cancelled, and we ask that you place your order again. Cash on delivery
Please pay the delivery person from Sagawa Express or Yamato Transport when your order is delivered.
Payment is completed when you place your order. Paidy (pay later)
Charges confirmed each month are closed at the end of the month, and an invoice is issued on the 1st of the following month and sent to you by email and SMS by the 5th. You can pay at a convenience store (in-store terminal), by bank transfer, or by direct debit. Convenience store payments and bank transfers are due by the 27th. Direct debits are withdrawn on the 27th (or the next business day if the 27th is a bank holiday).
You can also pay in 3, 6, or 12 installments (no installment fees for direct debit and bank transfer). Installment payments require identity verification and screening in the Paidy app. Bank transfer
Please transfer the payment to our designated account within 5 days of your order date. If payment is not received within 5 days, your order will be cancelled, and we ask that you place your order again. Cash on delivery
Please pay the delivery person from Sagawa Express or Yamato Transport when your order is delivered.
Order cancellation As a rule, we do not accept cancellations or changes of payment method for customer reasons after your order has been confirmed.
Returns Returns and exchanges are not accepted except in the case of initial defects.
Return shipping For initial defects or incorrect items, please send the item back to us with shipping payable on delivery (we cover the return shipping).